Item Support Policy
At Codeshaper we are a team of creatives designers and developers. At codeshaper we provide remote digital services to turn ideas into reality. We also sell ready-made PHP Scripts, Plugins, Themes, and Templates that can use for various purposes. We provide limited support for each item that we sell on our website.
Medium of our Support:
Currently, we provide limited support for your item via our website contact form and email. Connect with us via email or website contact form for any support related query.
Item support includes:
- A purchased item includes item support for 6 months from the purchase date
- During the support period, we will be available to answer your general questions about the item and how to use it.
- We will be available to help you with the bugs and issues.
- Help with included 3rd party assets that have been used for the item.
- Assist with any future update of the item made.
However, item support does not include:
- Customization and installation services are not included with the support.
- Support is not available for issues related to hosting, server environment, or software installed on your machine to use the item.